Privacy Policy

Last updated: July 30, 2026

Introduction

BELLA BOHO CLOTHING LLC, doing business as Kobobrand (“Kobobrand,” “we,” “us,” or “our”), respects your privacy.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit kobobrand.com, place an order, download a digital product, create or use an account, contact customer support, submit a review, or otherwise interact with our website and services.

This Privacy Policy is intended to provide information about our data practices. It does not replace any rights or protections available to you under applicable law.

Information We Collect

The information we collect depends on how you interact with our website.

Information You Provide Directly

We may collect information you voluntarily provide, including:

• Your name.
• Your email address.
• Your telephone number.
• Your account login or profile information, when customer accounts are available.
• Information submitted through contact forms.
• Customer support messages and attachments.
• Product reviews, ratings, comments, or feedback.
• Refund, payment dispute, or download-support information.
• Marketing preferences.
• Any other information you choose to provide to us.

Order and Transaction Information

When you place an order, we may collect or receive information such as:

• Your order code.
• The products and license tiers purchased.
• The purchase date and order amount.
• The email address connected to the order.
• Payment status.
• Transaction identifiers.
• Currency and applicable tax information.
• Download delivery and access records.
• Order-related customer service communications.

Because our products are delivered digitally, we generally do not require a physical shipping address for fulfillment. However, PayPal or another checkout provider may collect and provide us with certain contact, billing, or transaction information as part of the payment process.

Payment Information

Payments are processed through PayPal and payment methods made available through PayPal checkout.

We do not directly store your complete payment card number, CVV, PayPal password, online banking password, or complete bank account credentials on our website servers.

PayPal may independently collect and process your payment, identity, device, billing, fraud-prevention, and transaction information under its own privacy policy and legal obligations.

Technical and Usage Information

When you access the website, we or our service providers may automatically collect technical and usage information, including:

• Your IP address.
• Browser type and version.
• Device type.
• Operating system.
• Language and regional settings.
• Approximate location derived from your IP address.
• Referring website or page.
• Pages viewed.
• Links and buttons clicked.
• Date and time of access.
• Shopping cart activity.
• Session and cookie identifiers.
• Website performance information.
• Error, security, and diagnostic logs.
• Download issuance and access activity.

How We Use Personal Information

We may use personal information to:

• Process and confirm orders.
• Deliver digital products and download links.
• Send order confirmations, receipts, download notices, and other transactional communications.
• Maintain customer accounts and order history.
• Respond to questions and customer support requests.
• Correct missing, broken, incomplete, or corrupted downloads.
• Review refund requests, duplicate charges, disputes, and chargebacks.
• Verify payments and prevent unauthorized transactions.
• Detect fraud, abuse, malicious activity, and security incidents.
• Enforce our Terms of Service and Digital Product License Agreement.
• Maintain and improve our website, product catalog, and customer experience.
• Understand website traffic and general usage patterns.
• Measure the effectiveness of promotions and advertising, when applicable.
• Send marketing communications when you have subscribed or when otherwise permitted by law.
• Maintain accounting, tax, and business records.
• Comply with legal, regulatory, payment-provider, and law-enforcement requirements.
• Establish, exercise, or defend legal claims.
• Protect the rights, property, and safety of Kobobrand, our customers, and others.

Legal Bases for Processing

Where applicable law requires us to identify a legal basis, we may process personal information based on:

• Contractual necessity — to process your order, provide download access, and deliver customer support.
• Legitimate interests — to operate and improve our business, prevent fraud, secure the website, maintain records, and protect our rights.
• Consent — when you choose to receive marketing communications or consent to non-essential cookies.
• Legal obligations — to comply with tax, accounting, regulatory, court, or law-enforcement requirements.
• Protection of legal rights — to investigate disputes and establish, exercise, or defend legal claims.

Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect processing that lawfully occurred before consent was withdrawn.

Transactional and Marketing Communications

We may send transactional communications concerning:

• Your order.
• Payment confirmation.
• Download delivery.
• Account or security activity.
• Customer support.
• Refunds or payment disputes.
• Changes that materially affect a purchased product or service.

Transactional communications are necessary to provide the services you requested and may continue even if you unsubscribe from marketing.

We may send promotional emails about products, new designs, bundles, or special offers when you have subscribed or when otherwise permitted by applicable law.

You may unsubscribe from promotional emails by using the unsubscribe link included in the message or by contacting [email protected].

Cookies and Similar Technologies

Cookies and similar technologies may be used to:

• Maintain your shopping cart.
• Keep you signed in, when account functionality is available.
• Remember website and privacy preferences.
• Process checkout activity.
• Prevent fraud and unauthorized access.
• Measure website traffic and performance.
• Identify errors or technical problems.
• Understand how visitors navigate the website.
• Measure advertising or campaign performance, when applicable.

Cookies may be set directly by Kobobrand or by third-party providers that support our website.

Most browsers allow you to delete or block cookies and manage website permissions. Disabling strictly necessary cookies may prevent certain website features, including the shopping cart, checkout, login, security functions, or saved preferences, from working correctly.

Where required by applicable law, we will request consent before using non-essential cookies or similar technologies.

How We Disclose Personal Information

We may disclose personal information to service providers and other parties that help us operate our business, including providers of:

• Payment processing.
• Website hosting and infrastructure.
• Cloud storage and backups.
• Email delivery.
• Customer support.
• Analytics and performance measurement.
• Advertising and campaign measurement.
• Fraud prevention and security.
• Accounting, tax, and professional services.
• Legal and regulatory compliance.

These providers may process personal information only for the purposes permitted by their own terms, privacy policies, our agreements with them, and applicable law.

We may also disclose personal information:

• When required by law, regulation, subpoena, court order, or lawful government request.
• To investigate fraud, security incidents, unauthorized transactions, intellectual property violations, or illegal activity.
• To protect our rights, property, customers, or the public.
• To respond to payment disputes or chargebacks.
• In connection with a merger, acquisition, financing, sale, restructuring, bankruptcy, or transfer of some or all business assets.
• With your direction or consent.

PayPal and Other Third-Party Services

PayPal independently processes information when you use PayPal or card-payment options offered through PayPal checkout.

Your interaction with PayPal is governed by PayPal’s own terms, privacy statements, and security practices. We do not control PayPal’s independent collection, use, retention, or disclosure of personal information.

Our website may also contain links to third-party websites, applications, social networks, design software, or other services. We are not responsible for the privacy, security, content, or practices of independent third parties.

Sale, Sharing, and Targeted Advertising

We do not sell personal information in exchange for monetary payment.

We may use analytics, advertising, or campaign-measurement technologies. Depending on the technology used and the law applicable to you, certain disclosures to advertising or analytics providers may be treated as a “sale,” “sharing,” or use for targeted advertising.

Where applicable law provides an opt-out right, you may use any privacy or cookie controls made available on the website or contact us at [email protected].

We do not knowingly sell or share the personal information of children under 16.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

Retention periods may vary depending on the type of information:

• Order and transaction records may generally be retained for up to seven years, or longer when required by tax, accounting, payment-provider, or legal obligations.
• Download and fraud-prevention records may be retained for a reasonable period to confirm delivery, respond to disputes, and prevent abuse.
• Customer support communications may be retained for as long as necessary to resolve the request and maintain reasonable business records.
• Marketing information may be retained until you unsubscribe, withdraw consent, or request deletion, subject to legally permitted suppression records.
• Security and technical logs may be retained based on operational, security, and fraud-prevention needs.

We may retain anonymized or aggregated information that no longer reasonably identifies you.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

These safeguards may include:

• HTTPS and encrypted connections.
• Restricted access to customer information.
• Password and account-access controls.
• Security monitoring.
• Backups and system-maintenance procedures.
• Fraud-prevention measures.
• Use of established third-party payment providers.

No method of internet transmission, electronic storage, or security protection is completely secure. We cannot guarantee that unauthorized access, loss, misuse, or disclosure will never occur.

Your Privacy Rights and Choices

Depending on where you live and the law that applies, you may have the right to:

• Request access to personal information we maintain about you.
• Request correction of inaccurate personal information.
• Request deletion of certain personal information.
• Request a portable copy of certain personal information.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.
• Opt out of promotional communications.
• Opt out of qualifying sale, sharing, or targeted advertising.
• Request information about categories of personal information collected, used, or disclosed.
• Appeal the denial of a privacy request where applicable law provides that right.
• Exercise applicable rights without unlawful discrimination.

These rights are not absolute. A request may be limited or denied when an exception applies, when we cannot verify the requester, or when information must be retained for legal, tax, accounting, security, fraud-prevention, contractual, or dispute-resolution purposes.

California and Other U.S. State Privacy Rights

Residents of California and certain other U.S. states may have additional privacy rights when the relevant privacy law applies to our business and to the information involved.

These rights may include the right to know, access, correct, delete, or obtain a copy of personal information, as well as the right to opt out of certain sales, sharing, profiling, or targeted advertising activities.

The availability and scope of these rights depend on your state, the nature of our data practices, and whether the applicable legal thresholds and requirements are met.

European Economic Area and United Kingdom Visitors

Where European Economic Area or United Kingdom data-protection law applies, you may have rights relating to access, correction, deletion, restriction, objection, portability, and withdrawal of consent.

You may also have the right to submit a complaint to the data-protection authority responsible for your location.

These rights may be subject to legal exceptions and verification requirements.

Submitting a Privacy Request

To submit a privacy request, email [email protected] with the subject line:

Privacy Request

Please include:

• Your full name.
• The email address associated with your account or order.
• Your state or country of residence.
• The privacy right you wish to exercise.
• Sufficient information to help us locate the relevant records.

We may request additional information to verify your identity and protect personal information from unauthorized access or deletion.

Where legally permitted, an authorized agent may submit a request on your behalf. We may require proof of the agent’s authority and verification of your identity.

International Data Transfers

BELLA BOHO CLOTHING LLC is based in the United States, and our website and service providers may process or store personal information in the United States or other countries.

If you access the website from outside the United States, your personal information may be transferred to a country with data-protection laws that differ from those in your location.

Where required by applicable law, appropriate safeguards will be used for qualifying international transfers.

Children’s Privacy

Our website is intended for a general audience and is not directed to children under 13.

We do not knowingly collect personal information online from children under 13. If we learn that personal information was collected from a child under 13 without legally required authorization, we will take reasonable steps to delete it.

A parent or legal guardian who believes a child has submitted personal information may contact us at [email protected].

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our website, technologies, service providers, business practices, or legal obligations.

When we update the policy, we will revise the “Last updated” date shown at the top of this page. Material changes may also be communicated through the website or by another appropriate method.

Contact Us

BELLA BOHO CLOTHING LLC · Doing business as Kobobrand · [email protected] · 12011 Tuscany Bay Dr #304, Westchase, FL 33626